CLIENT CARE MASTERY

Elevating Sales with Luxurious Simple Touches

From the initial contact with your client to the moment your hands and expertise complete their service, the impact of their experience with you should linger luxuriously. You want your clients to remember their experience long after it’s over, savouring every moment of sumptuous self care wellness you’ve provided.

By downloading our complimentary content, you can kickstart your beauty/wellness career journey, or rejuvenate and invigorate your current practice with cutting edge client care mastery techniques. These strategies will keep your clients returning consistently for more of your exceptional service

TESTIMONIALS

★ ★ ★ ★ ★

Client Care Mastery showed me how much small touches of luxury influence a client’s willingness to invest. Simply changing the way I welcomed clients and guided them through their appointment created an immediate lift in product sales and rebookings. It felt effortless and natural, not salesy at all.

★ ★ ★ ★ ★

After applying the small luxury touches from this course, clients started trusting my recommendations more. My homecare sales increased straight away because clients felt taken care of in a deeper, more thoughtful way.

★ ★ ★ ★ ★

This course helped me understand the psychology behind premium service. It taught me the subtle cues that make a client feel valued and safe enough to invest in their skin journey. My rebooking rate went up and retail sales finally felt authentic and aligned.

★ ★ ★ ★ ★

Client Care Mastery made me realise it’s the little things that create the biggest shifts in client loyalty. The techniques were so simple but so luxurious. My clients noticed immediately and started booking consistently and purchasing homecare because they trusted me more.

Why choose me?

My name is Fiona Ireland and after three decades as an advanced aesthetician, I've found immense joy in nurturing, transforming, and healing not only my clients' skin but also assisting in the rest & repair of their emotional well-being. Rooted in traditional beauty therapy and enriched by modern science, I firmly believe in the profound healing power of touch. Now, I'm driven by a desire to share my skills and knowledge, supporting my fellow colleagues in the beauty industry to empower and uplift everyone to become the best version of themselves.

Don’t feel alone in your career

Join the global Boss Aesthetics community, where beauty leaders receive unparalleled support and empowerment.